Last updated: 10th May, 2024

At Arabswift, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or make purchases from our store.

1. INFORMATION WE COLLECT:

We collect various types of information when you visit our website or make a purchase:

Information We Collect Directly from You

Personal Information: This may include your name, email address, shipping address, billing address, phone number, and payment details.

Order Information: Details about the products you purchase, including the date and time of purchase, the quantity, and the price.

Device Information: Information about the device you use to access our website, such as your IP address, browser type, and operating system.

Usage Information: Data on how you interact with our website, such as pages visited, time spent on each page, and referring website.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

2. HOW WE USE YOUR INFORMATION:

We use the information we collect for various purposes, including but not limited to:

Processing and fulfilling your orders.

Communicating with you regarding your purchases, updates, and promotions.

Improving our website's functionality and user experience.

Preventing fraud and ensuring the security of our website and customers.

Complying with legal obligations and resolving disputes.

3. INFORMATION SHARING AND DISCLOSURE:

We may share your information with certain third parties, including:

Service Providers: We may engage third-party service providers to assist with functions such as payment processing, shipping, and marketing.

Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. YOUR RIGHTS:

You have certain rights regarding your personal information, including the right to:

Access, update, or correct your information.

Object to the processing of your information.

Request the deletion of your information.

Opt-out of receiving marketing communications.

6. DATA RETENTION:

We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. SECURITY:

We take reasonable measures to protect the security and confidentiality of your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. CHANGES TO THIS PRIVACY POLICY:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the revised effective date.

9. CONTACT US:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@arabswift.com

By using our website or making a purchase, you consent to the terms of this Privacy Policy.